Refund policy

We offer shipping throughout the United States at a flat rate of $7.99 for all orders, no Minimum purchase required!

If you have any questions or require further assistance regarding our shipping or returns policy, please reach out to our customer support team. We are here to help and ensure your shopping experience with Uniform Plus is a positive one.

Shipping:

We are pleased to offer shipping services for all orders placed through Uniform Plus. Please take a moment to review the following information regarding shipping costs, delivery areas, estimated delivery times, and our restocking fee policy.

Shipping cost:

For all orders placed on our website, a flat shipping rate of $7.99 applies. This fee covers packaging, handling, and shipping expenses to ensure your items are securely delivered to your desired location. Additionally, please note that a restocking fee of $7.99 will be applied to all returned orders.

Delivery Areas:

Uniform Plus currently provides delivery services throughout the United States. Whether you're located in Monsey or any other part of New York, we've got you covered. Please keep in mind that international shipping is not available at this time.

Estimated delivery time:

Once your order is placed and payment is confirmed, we will make every effort to process and ship your items promptly. Our standard shipping option typically delivers within 3-5 business days. However, please be aware that weekends and holidays are not included in the estimated delivery time. Kindly note that delivery times may vary due to factors beyond our control, such as weather conditions or unexpected logistical delays. Rest assured, we will provide you with a tracking number to monitor the progress of your package.

Returns:

We understand that occasionally an item may not meet your expectations or fit as desired. We want you to be completely satisfied with your purchase. Please read the following information regarding our return policy, including the restocking fee.

Returns eligibility:

To be eligible for a return, please ensure the following conditions are met:

  1. The return request is initiated within 14 days of receiving your order.
  2. The item(s) being returned are in their original condition, unworn, unwashed, and with all tags attached.
  3. The return package includes the original invoice or proof of purchase.

Returns Process:

If you would like to initiate a return, please follow these steps:

  1. Contact our customer support team within 14 days of receiving your order and provide them with the details of your return request.
  2. Once your return request is approved, we will provide you with further instructions, including the return address.
  3. Carefully package the item(s) you wish to return, ensuring they are securely protected during transit.
  4. Ship the item(s) back to us using a reliable and trackable shipping service. Please note that the buyer is responsible for the cost of return postage.
  5. Once we receive the returned item(s) and verify their condition, we will process your refund within a reasonable timeframe, minus the restocking fee of $7.99.

Please note that we reserve the right to refuse returns that do not meet the aforementioned criteria or if the return process is not followed correctly.

Refunds:

Upon approval of your return and verification of the received item(s), we will issue a refund to your original method of payment. Please allow for processing time, as it may take a few business days for the refund to be reflected in your account.

Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange an item, we kindly ask that you follow the return process outlined above and place a new order for the desired item(s) separately.

If you have any questions or require further assistance regarding our shipping, returns, or restocking fee policy, please don't hesitate to reach out to our customer support team. We are here to help and ensure your shopping experience with Uniform Plus is a positive one.